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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jeanette Mendez

July 29, 2025

5  out of  5
rating by Jeanette Mendez
"Eric was great helping me with my issue with my account.I was very pleased with his services. And he was able to get my problem resolved"
We responded:
"Thank you Jeanette for taking the time to provide us with a 5-star-review. We greatly appreciate it! Edgar Almanzar, Agent "
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regino diaz

July 24, 2025

5  out of  5
rating by regino diaz
"Rolando Hernadez was extremely helpful. excellent customer service and very knowledgeable agent. Thank you for your service and support."
We responded:
"Thank you Regino for your review. You’re the best! Edgar Almanzar, Agent "
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Laura Pérez

July 22, 2025

5  out of  5
rating by Laura Pérez
"Estoy muy agradecida por la atención y el profesionalismo recibido. Quiero destacar especialmente a Angela, quien ha sido una verdadera joya en todo el proceso. Desde el primer momento se mostró amable, paciente y muy comprometida con su trabajo. Su capacidad para explicar cada detalle con claridad, su disposición para resolver dudas y su eficiencia para gestionar trámites hicieron toda la diferencia. Personas como ella hacen que uno se sienta respaldado, escuchado y seguro. ¡Mil gracias por tan excelente servicio!"
We responded:
"Thank you Laura so much for speaking so highly about Angela. She’s phenomenal! Edgar Almanzar, Agent "
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peter kantzas

July 18, 2025

5  out of  5
rating by peter kantzas
"Sarah was extremely helpful with giving information on my policy"
We responded:
"Thank you Peter for taking the time to recommend us and Sarah. Edgar Almanzar, Agent "
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Wally Sparks

July 17, 2025

5  out of  5
rating by Wally Sparks
"Very helpful, very detailed and explaining how the system works gave me no problems. And completely satisfied"
We responded:
"Thank you Wally for your review. 🤗 Edgar Almanzar, Agent "
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Yaiden rodriguez

July 17, 2025

5  out of  5
rating by Yaiden rodriguez
"Rolando has been amazing! He's super responsive, knowledgeable, and always willing to help. Rolando made insurance easy to understand and have helped me find the perfect coverage. Highly recommend! Thank you…"
We responded:
"Thank you Yaiden for taking the time to give us a great review. We appreciate it! Edgar Almanzar, Agent "
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Paul Havel

July 7, 2025

1  out of  5
rating by Paul Havel
"This is the 1st negative review I’ve ever left. This office accidentally cancelled our auto policy when we surrendered our plates (we just moved to another state which they were aware of). We were driving around for 2 months without insurance and didn’t know (we caught the mistake ourselves). They blamed it on a system error. Shouldn’t have happened, but we understand mistakes do happen. However, they just sent us a bill back charging us for those two months. On top of that, our insurance went up by $100 per month because they’re saying they had to re-write our policy, even though it was their fault. No apologies nothing. Basically told us it is what it is and they’re not going to do anything to fix it. We’ve had multiple issues with this office so we’ve had enough. Edgar, I will remove this review if you call us and fix your mistake. Tell your team to take some accountability from time to time. Incredibly frustrating when they all act like they did nothing wrong"
We responded:
"Hey Paul, Thank you for bringing this to my attention. My apologies I was not made aware of this until now that you brought it up. I will go ahead and investigate what happened on our end and keep you posted. Best, Edgar Almanzar, Agent UPDATE: Hey Paul, I finished my investigation. First off, my apologies, for my team member’s mistake cancelling the wrong policy. As you know, the issue was resolved, the policy was reinstated with no lapse in coverage and everything was corrected on our end. I spoke with the team member in question and she took full accountability for her mistake. State Farm also corrected the error as soon as we brought it up to them. On regards to the price difference, it was not because the auto policy was rewritten; the reason for the price change was because you moved the auto policy to a different state. As you may know, auto insurance premium, among other factors, is based on where you live. Different states and cities within the same state have different premiums. Please feel free to reach out to my personal cell phone at 646-750-2950 if you need further clarification from me and I’ll be more than happy to talk to you. Again, please accept my apologies for any inconvenience this may have caused you. Sincerely, Edgar Almanzar "
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Nathali Maldonado

June 12, 2025

5  out of  5
rating by Nathali Maldonado
"Me atendió Pamela Taveras, muy eficiente y atenta, buen servicio al cliente, me encantó."
We responded:
"Thank you Nathali for your review about Pamela. It’s greatly appreciated! "
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saribel rios

June 10, 2025

2  out of  5
rating by saribel rios
"Usually they’re very accommodating and my mother has been with them for years, but I found myself heavily frustrated when I saw my bill this month was $300 after one of their representatives (ANGELA) failed to apply a discount I had sent proof of a little over a month ago and was specifically told I was supposed to get my money back from last months payment. No money was given back from last months payment and now the representative I spoke to today tells me it was never applied as the representative (Angela) was “too busy” at the time and the file became corrupted???! AND the discount will take another two billing cycles to go through. If I had been contacted earlier and been aware of this issue maybe it could’ve been handled and I wouldn’t be as upset. I understand things happen but this is ridiculous. Nothing they can do and I just have to pay $300 for the next two months even though it was a human error on their part. Things get busy and hectic but I as a customer, now have to suffer those consequences when money doesn’t grow on trees. Thanks State Farm."
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Barry Zevin

May 15, 2025

5  out of  5
rating by Barry Zevin
"Rolando was super helpful and responsive. Excellent communicator, no stress. What I needed done was slighly out of the ordinary and it got done quickly and efficiently."
We responded:
"Thank you Barry! We appreciate you. "
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Pablo Ferraro

May 15, 2025

5  out of  5
rating by Pablo Ferraro
"Ecelent and up front service. I had a lot of question regarding the coverage of my policy. it was explained clearly and in a detailed maner"
We responded:
"Thank you Pablo! "
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Genesis Martinez

May 15, 2025

5  out of  5
rating by Genesis Martinez
"Marlen Rosario was very caring and helpful."
We responded:
"Thank you Genesis!"
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eddie antonio

May 13, 2025

5  out of  5
rating by eddie antonio
"Mr. Rolando Hernandez was a lifesaver He helped me quickly on the spot. I was at the DMV and help me avoid all those hurdles and hoops that I could have succumb to by giving me what I need on the sppt with my Auto Insurance thank you, Mr. Hernandez. Kudos Job well done. Ed/ Wilma Antonio"
We responded:
"Thank you Eddie!"
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Lisseth Nunez

May 8, 2025

5  out of  5
rating by Lisseth Nunez
"Fue muy amable y me ayudo con lo que solicite le agradezco demasiado"
We responded:
"Thank you Lisseth! "
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HeydY Pena

May 6, 2025

5  out of  5
rating by HeydY Pena
"Hola estoy encantada ise mi seguro con pamela taveras felix y es la mejor buen servicio y atención"
We responded:
"Hola Heydy, Muchas gracias por su reseña! Me alegro que le hayamos podido ayudar con su seguro. Sinceramente, Edgar Almanzar, Agent "
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Paola Félix

May 6, 2025

5  out of  5
rating by Paola Félix
"Excelente servicio, hice las pólizas de salud para mí y mi bebé y Pamela me explicò muy bien todo lo relacionado con las coberturas 🤩"
We responded:
"Muchas gracias Paola por tomarte el tiempo para darnos una reseña acerca de nuestros servicios. Sinceramente, Edgar Almanzar, Agent "
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Carolina Gomez

May 6, 2025

5  out of  5
rating by Carolina Gomez
"My mom Martha Gomez received a new insurance policy from Benny. He was very helpful with mom and I. He knew what we were looking for and was knowledgeable. He really helped me with the insurance service."
We responded:
"Thank you Carolina and thanks to your mom for trusting us. We appreciate it! "
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Heriberto Garcia

May 5, 2025

5  out of  5
rating by Heriberto Garcia
"Gracias por el servicio. Habla con Benny para que le dan quota mas economica"
We responded:
"Thank you Heriberto! "
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CWY103

May 2, 2025

5  out of  5
rating by CWY103
"Benny and Rolando were really eager to help and making sure the process is as smooth as possible. They are so efficient and resolved my urgent requests so quickly. Kudos to them!"
We responded:
"Thank you CWY! We appreciate you. "
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Mohhamed Ali

April 23, 2025

5  out of  5
rating by Mohhamed Ali
"Angela Dinardo was great and helped me with all my questions"
We responded:
"Thank you Mohamed. Angela is such a great asset to our agency. "
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Nibi Mathai

April 23, 2025

5  out of  5
rating by Nibi Mathai
"Angela Dinardo was great and helped me with all my questions"
We responded:
"Thank you Nibi!"
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Mo O

April 16, 2025

1  out of  5
rating by Mo O
"The most dishonest and unscrupulous agent you will ever come across. RUN do not walk away from this place. I wish I could give ZERO stars."
We responded:
"Hello Mo O, I wish I could talk to you regarding this review since you are accusing me of being a dishonest agent. I’d love to hear from you directly and state your reasons to think like that. My direct cell phone number is 646-750-2950. I will be expecting your call but then again I really doubt you will ever reach out. Those who have a valid concern will man up and talk face to face about their concerns as opposed to hiding their identity under a Google review. Best to you, Edgar Almanzar, Agent "
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Ella Stark

February 4, 2025

1  out of  5
rating by Ella Stark
"No one hardly answers, I’ve been calling emailing and have left messages and nothing. The office is however good at calling and emailing you umpteenth times if you are late though , they don’t miss a beat with that. I’ll be switching insurance companies at the end of my term, I can’t deal with paying for any service/providers who are cheery when taking your money but not to return your concerns. Plus the insurance keeps going upppppppppp. Every time I turn around it’s another price hike. The insurance is about to be more than my note, makes no sense."
We responded:
"Hi Ella, I am so sorry to hear about your experience. I’d love to talk to you about your concerns. I tried to search you up in our system and couldn’t find your name as one of our customers. On regards to our payment reminders, please note that customers must agree to our two email or text payment reminders to avoid insurance cancellation prior to reminding them. Best, Edgar Almanzar, Agent "
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Carlos Quinde

January 24, 2025

5  out of  5
rating by Carlos Quinde
"Angela me atendió muy bien"
We responded:
"Thank you Carlos!"
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Arturo Vilchis

January 17, 2025

5  out of  5
rating by Arturo Vilchis
"Benny excelente"
We responded:
"Thank you Arturo!"